How do I use a discount code?Updated 3 years ago

How do I apply a promo code?
When you're ready to checkout, click your basket (the icon at the top of the page) and then click 'checkout'. You'll be presented with a split screen - on the left you'll be prompted to enter your shipping and billing details and on the right, you'll notice a box that says 'Discount code'. You need to enter the code in this box exactly as it was given to you and without any spaces. Type, or copy and paste the code into the box. 

Once you've entered the code, click on 'Apply' and it will add the code to your order. When the code has been applied to your order, you'll see the promo value and the total of your order will change to reflect the code.

My promo code isn't working
If your code isn't working, it might be for one of the following reasons:

• You're using the code more than once. Remember, you can only use one promo code per order so if you've used it against a previous order, you won't be able to use it again.

• Promo codes and discount codes cannot be used to purchase gift cards

• Has the promo code expired? The terms of each promo code are unique to that code and will vary. Make sure you check when you receive any codes as some might only be valid for certain items and the majority will have expiry dates too.  

If you're still unsure as to why your code isn't working at checkout, please contact us and we'll be happy to help you.